Terms of Service

Welcome to DreamKnot! These Terms of Service ("Terms") govern your use of our website located at dreamknot.co.in (the "Site") and our services (collectively, the "Services"). Please read these Terms carefully before using our Services.

Intellectual Property

The Services and their original content, features, and functionality are and will remain the exclusive property of DreamKnot and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of DreamKnot.

User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.

You are responsible for safeguarding the password that you use to access the Services and for any activities or actions under your password, whether your password is with our Services or a third-party service.

Orders and Payments

All purchases are subject to availability and our acceptance of your order. We reserve the right to refuse or cancel your order for any reason.

All prices are subject to change without notice. We reserve the right at any time to modify or discontinue any aspect of the Services.

Personalized Products

All items sold by DreamKnot are personalized and made-to-order. Due to the custom nature of these products, please review our Cancellation Policy and Return & Refund Policy for important information about our policies regarding cancellations and returns.

User Conduct

You agree not to use the Services for any unlawful purpose or for the promotion of illegal activities. You agree not to:

• • Use the Services in any way that could damage, disable, overburden, or impair our servers
• • Attempt to gain unauthorized access to any portion of the Services
• • Use the Services to harass, abuse, or harm another person
• • Use any robot, spider, or other automatic device to access the Services
• • Upload or transmit viruses or other harmful, disruptive, or destructive files

Prohibited Content

You agree not to upload, post, or otherwise transmit any content that:

• • Is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable
• • Infringes upon intellectual property rights
• • Contains personal information of others without their permission
• • Contains software viruses or any other computer code designed to interrupt, destroy, or limit the functionality of any computer software or hardware

Limitation of Liability

In no event shall DreamKnot, nor its directors, employees, or agents, be liable to you for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• • Your access to or inability to access the Services
• • Any conduct or content of any third party on the Services
• • Any content obtained from the Services
• • Unauthorized access, use, or alteration of your transmissions or content

Indemnification

You agree to defend, indemnify, and hold harmless DreamKnot and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of:

• • Your use and access of the Services
• • Your violation of any term of these Terms
• • Your violation of any third-party right, including without limitation any copyright, property, or privacy right
• • Any claim that your content caused damage to a third party

Disclaimer of Warranties

Your use of the Services is at your sole risk. The Services are provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, either express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

Governing Law

These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions about these Terms, please contact us:

• • Email: legal@dreamknot.co.in
• • Mail: Legal Department, DreamKnot, 123 Gift Street, Mumbai, Maharashtra 400001, India