Privacy Policy

At DreamKnot, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our store.

Last Updated

This Privacy Policy was last updated on January 2026.

Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("personal information").

Personal Information We Collect

When you visit, use, or navigate our Services, we may collect the following categories of personal information:

  • Identifiers: Name, email address, phone number, postal address
  • Personal information categories listed in the California Customer Records statute:Billing address, shipping address, phone number
  • Commercial information: Purchase history, preferences, and interests
  • Internet or other similar network activity: Browsing history, search history, information on interactions with our website
  • Geolocation data: Device location

How We Use Your Information

We use personal information for the following purposes:

  • • To provide, operate, and maintain our website and services
  • • To improve, personalize, and expand our website and services
  • • To understand and analyze how you use our website and services
  • • To develop new products, services, features, and functionality
  • • To communicate with you, either directly or through one of our partners, including for customer service
  • • To process your transactions and send you related information
  • • To send you marketing and promotional communications
  • • To monitor and analyze usage patterns and trends
  • • To detect, prevent, and address technical issues

Sharing Your Information

We may share your personal information with the following categories of third parties:

  • Service providers: Third-party vendors who perform services on our behalf
  • Business partners: Third-party companies with whom we offer joint products or services
  • Third-party advertisers: Companies that display advertisements on our website
  • Analytics providers: Third-party services that help us analyze usage patterns
  • Legal requirements: When required by law or to protect our rights

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Examples of Cookies we use:

  • Session Cookies: We use Session Cookies to operate our website
  • Preference Cookies: We use Preference Cookies to remember your preferences
  • Security Cookies: We use Security Cookies for security purposes

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of your personal information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your personal information
  • Restriction: Request restriction of processing your personal information
  • Objection: Object to processing of your personal information

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, please do not provide any information on this website or through any of its features.

International Transfers

Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us:

  • • Email: privacy@dreamknot.co.in
  • • Mail: Privacy Officer, DreamKnot, 123 Gift Street, Mumbai, Maharashtra 400001, India

Privacy Commitment

Your trust is important to us. We are committed to protecting your privacy and handling your personal information responsibly. If you have any concerns about how we handle your data, please don't hesitate to reach out to us.